Restaurants & Bars, Reviews

Paul at No. 41 – Review

Rating: 4.5 out of 5.

On one of my recent trips to Harborne, I decided to visit Paul at No. 41, an independent business on a busy high street. I had been recommended by a friend so decided to support this independent coffee shop.

The accessibility into the entrance was flat with a slightly narrow doorway but as I was with my cousin, it was manageable. There are not any accessible toilets at Pauls at No 41 and there is a step up to the other toilets which is not great. I guess for a small cafe, it is okay. From the entrance, there was a clear path to the counter and the counter is at a decent height so when I was up at the counter, there was no visual restriction for me. This meant I could place my order independently.

Despite being open over eight months, Paul at No. 41 still gave that feel of being new; fresh paint, extremely clean and bright.

To my delight, the layout of the cafe had been changed (previously Scotts of Harborne). The new layout was much easier to manoeuvre around, I was able to find a clear path and move to our choice of table. The owner kindly moved a chair for me, and I got myself as close as I could to the table. I couldn’t quite get underneath, but I didn’t have to strain too much which was an upside.  The owner was working alone and after seeing me to my table he took our drink order and handed me the menu with a quick, thorough explanation. Throughout our visit he was pleasant and attentive, providing good customer service.

Although there was only myself, my cousin and two other customers, it had a nice atmosphere with good music playing in the background; peaceful and relaxing. With free Wi-Fi available to customers, I was able to set up my laptop, put my head down and get some work done while there.

The menu provided various food and drink options, from teas, coffees, hot chocolate and soft drinks to alcoholic beverages. The food menu covered an extensive all-day breakfast menu, whilst also offering burgers, salads, sandwiches and more, including quite a few veggie options. I ordered a hot chocolate that was a perfect balance of chocolate, milk, cream and sprinkles; not too watery nor too sickly. My cousin had a large white coffee which she said was excellently made.

As for food, I found it hard to choose as there were so many good options, I eventually decided on the beef burger which I added cheese too, it came with chips and chilli coleslaw. The portion was very generous and the burger itself was very tasty. I could tell it had been made with quality products and ingredients. My cousin ordered the avocado, mushroom and tomato brunch with sourdough bread which was perfectly baked.

Pleased with our experience and the overall service, we will return as soon as we can as I plan to sample one of the cakes which are freshly made in house.

3 thoughts on “Paul at No. 41 – Review”

  1. Hi Sophie, I’ve just been flicking around on the internet looking for different reviews of my cafe, stepping away from the usual TripAdvisor/Google reviews. Thank you so much for coming in and leaving your honest thoughts! I put an awful lot of thought into both the design and layout whilst planning my 1st independent venture, whilst dealing with the restrictions of the building. Only having free standing tables which means the layout can be manipulated at any point was important as it allows access to enjoy a meal out to more people. I totally feel your frustrations in the lack of toilet facilities and toyed with various ideas, one being to create a ramp but with the level of elevation required the ramp would have to have been of considerable distance creating a trip/uneven floor hazard coming off the bar/till section. The other option was completely moving the bar around but unfortunately funds were far too tight to allow me to do this as it would have involved new flooring throughout as well as various other remedial jobs to repair/replace the previous set-up. If I move or expand the business it’ll definitely be a priority.

    I’m chuffed to bits that you enjoyed the food and drinks and that you picked up on the quality of the ingredients. Serving fresh, locally sourced food and drink that is cooked to order is something I pride myself on massively, I cant stand food that is kept in a hot hold! I know you don’t mention this but it can occasionally generate a slightly longer wait time for food but I’d rather that than compromise on quality.

    Anyway, keep up your blog, I’ve enjoyed reading it and hope to see you again soon.


    Liked by 1 person

    1. Paul. So good to hear from you. You are the first person that works a restaurant or cafe that I’ve reviewed that has found my review and commented. I am nothing but not honest. I really appreciate you writing this and I love coming to Pauls at No.1. I know some of these issues are not you directly, rather the landlord or the building owner rather than yourself. I appreciate your thoughts to this and I wish your fellow cafe or restaurant owners thought about this and talked so openly about it. You can defiantly tell the quality of ingredients in the food you serve and I admire how you put quality of food first. I know some may say it takes longer but I think that is what’s needed rather than you sacrificing the quality of the meal. I cannot wait to come back soon.


      1. Hi Sophie, I’ve only just saw your reply as I expected to receive an email notification to say you’d responded but not to worry 🙂

        I wish more business owners took time to look around and see what people are saying about their businesses rather than the usual platforms or reacting once they see a change in the amount of money flowing through the tills…. keep up the blog and don’t let a lack of clicks or responses put you off posting!

        Take care and see you soon hopefully


        PS, I’ve just spotted the email notification tick box before posting a comment lol


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